Last updated: January 2025 | Applicable: Bangladesh
When you register with 2999 app, your name, email address, mobile number, and date of birth are collected. This information is stored confidentially and used solely for account management and service improvement. When you use our platform, your device type, browser information, IP address, and usage patterns may be logged automatically. For financial transactions, payment method details are collected; however, full card numbers or bank PINs are never stored. We use cookies and similar technologies to enhance your browsing experience and analyze platform performance. You can manage cookies through your browser settings, though doing so may limit certain features.
Collected data is primarily used to verify your account, process transactions, and provide customer support. Your information may be analyzed to ensure the security of the 2999 app platform and to detect fraudulent activity. We analyze your preferences and usage patterns to deliver a more relevant gaming experience and personalized recommendations. Data may be shared to comply with applicable law or in response to requests from regulatory authorities. No personal data is sold or transferred to third parties for marketing purposes without your consent.
We use industry-standard encryption technology and secure server infrastructure to keep your personal data safe. Firewalls, access controls, and regular security audits are conducted to prevent unauthorized access. Our staff may only access user data when necessary and with specific authorization. In the event of a data breach, we will notify affected users as quickly as possible in accordance with applicable law. Your data is not retained beyond the required period and is securely deleted once it is no longer needed.
Under applicable law in Bangladesh, you have the right to view, correct, and request deletion of your own personal data. You can contact our support team at any time to request an update to your information or to close your account. To opt out of marketing communications, use the unsubscribe link in any email or notify us directly. Even after account closure, some data may be retained for a specified period due to legal obligations. We respect your right to privacy and aim to respond to any request as promptly as possible.
We may update this privacy policy from time to time, and the date of any changes will be noted at the top of the page. For significant changes, registered users will be notified via email or platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team; we aim to respond within 48 hours. Our goal is always to maintain transparency and earn the trust of users in Bangladesh.